FAQs

?Credit repair is a service in which Auxillis Services Limited provides vehicle owners who are involved in a non-fault road traffic accident with the means of funding their vehicle repair on a credit basis. Although Auxillis Services Limited fund the repairs, it is the repairing garage who are responsible for the standard of the repair. This service is not covered by your motor insurance.

Credit repair is only available from garages that have a pre-existing arrangement with Auxillis Services Limited; if your own garage does not have such an arrangement, Auxillis can put you in touch with a garage local to you who does.

For customers with comprehensive insurance, credit repair removes the expense of paying their policy excess and waiting to recover this from the "at-fault' party's insurer.

For customers with third party cover, credit repair removes the inconvenience of waiting for the 'at-fault' party's insurer to pay the claim in order to have their vehicle repaired or paying for the repair before recovering the cost from the other party.

To qualify for credit repair, Auxillis must be satisfied you were not at fault in your accident. You must be prepared to do what is needed to recover the repair charges from the party at fault. Whilst Auxillis will help you to recover the charges from the other party, you must actively help in the process (including going to court if needed) and must comply with the Auxillis insurance policy and contract terms.